With our customer-centric approach and result-driven services, iOS Optimizer ensures 100% customer satisfaction. We strive to provide superior assistance for our product and resolve any issue encountered. However, under certain accepted circumstances, if you have any question or not happy with any aspect of our product or service, you may contact our support team (*Email ID) and request your refund. We will be happy to learn how we can improve our product or service and offer the best-fit solution to you.
If you wish to request a refund or cancel your order, please send us an email at (*Email ID) with the following information and specific reason.
We will process your refund request within 24 hours on business days complying to the terms explained below.
We provide our customers with a free trial version of iOS Optimizer to test and evaluate the application before purchasing the program. The trial version allows you to enjoy the features of the program with limited trials or has limitations set on the final step so you can decide if the application is suitable for your requirements before placing an order.
iOS Optimizer has gained the confidence to back up its products and services with a 30-days money-back guarantee. We do not support the cancellation of an order after this period has expired. Refunds will only be approved under this guarantee in the following cases:
iOS Optimizer issues refund requests if it is under the following circumstances within 30 days from the date of purchase. The amount will be refunded to the bank account details that you used to make the payment.
Once we have issued your refund request, the corresponding license code will be deactivated and you are required to uninstall the application from your iOS device.
We provide Partial Refund on a case-by-case basis by deducting applicable support charge fee. The support charge fee depends on, without limitation to,
Under any acceptable circumstance, you request a refund, you hereby agree to pay the support charge fee which might be changed by iOS Optimizer at any time without prior notification. However, we may not support refund requests made after 30 days from the date of purchase.
We appreciate your suggestion and feedback at any time. We will be pleased to answer all your questions and resolve any problem you may have with iOS Optimizer. We are available 24x7 to help you overcome any issue that you encounter as early as possible. However, in the event that you find our lines engaged please cooperate with us until we arrange an expert for you. Please note that by agreeing to our terms and conditions, you also agree, not to claim any refund if ‘non-availability of a technician’ is the reason.